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Solved: Windows Mail Stopped Syncing

Windows Mail is the built-in email app seen on Windows 10 computers that helps in handling multiple email accounts under a single platform. If Windows Mail has stopped syncing your emails, keep reading the instructions below to fix the Windows mail stopped syncing issue.

Windows Mail Stopped Syncing

Solution 1: Update Windows Mail

  • Step 1:On your Windows 10 computer, click the Start menu (Windows logo) at the bottom-left corner of the desktop.
  • Step 2:Click the Microsoft Store icon from the pop-up menu or type ‘store’ in the search field and click to open Microsoft store.
  • Step 3:In Microsoft Store, click the Menu icon at the top-right corner and select the Downloads and Updates option.
  • Step 4:Click on Mail and Calendar and update the Windows Mail app.
  • Step 5:To get your whole suite updated, click the Get Updates button.
  • Step 6:After updating the Windows Mail app, restart your computer and check if the problem has been resolved.
  • Step 7:If Windows Mail is still not synced, move on to the next solution.

Solution 2: Allow The Windows Mail App To Access Calendar

  • Step 1:Firstly, launch the Run dialog box by pressing Windows + R.
  • Step 2:Type ‘ms-settings:privacy-calendar’ in the Run dialog box and click OK to open the Calendar tab from the Settings menu.
  • Step 3:Alternatively, open Windows Settings and click the Privacy tab.
  • Step 4:Select Calendar from the left-side panel and toggle on the Let apps access my calendar button.
  • Step 5:Below Choose which apps can access your calendar, toggle on the Mail and Calendar button.
  • Step 6:Now, restart your computer and check if Windows Mail can sync with your email account and check the Windows mail stopped syncing issue is solved or not.

Solution 3: Change Email Sync Frequency

  • Step 1:Launch the Windows Mail app and click the Accounts tab from the left-side panel.
  • Step 2:Select the Account Settings option and click on Change mailbox sync settings.
  • Step 3:Under Download new mail, select the Every 15 minutes option from the drop-down menu.
  • Step 4:Make sure not to set the sync settings to Manually or Based on my usage.
  • Step 5:Next, select the Any time option from the Download email drop-down menu.
  • Step 6:Scroll down the page to the Sync options section and toggle on the Email button.
  • Step 7:Click Done and close the Windows Mail app.
  • Step 8:Restart your computer and check if Windows Mail is syncing with your email accounts.

Again, if you notice that Windows mail stopped syncing, click on the CALL button for remote assistance.