Outlook is a highly popular email client, known for its efficient and reliable performance. But many users seem to face issues while using Outlook. Sometimes, you may not receive emails from senders. If your Outlook account is not receiving emails, carry out the steps below to fix the Outlook not receiving emails issue.Before we get to the methods to troubleshoot the issue, let’s see some of the reasons behind it.
The following are some of the common reasons behind the issue at hand:
NOTE: The following methods apply mainly to Outlook 2016. These instructions might also work for certain other Outlook versions. The methods will help find why Outlook is not receiving emails and the steps to fix it.
To start with, check your Outlook Junk folder. There is a possibility that you have received the email, but Outlook has marked it as junk. So, you are unable to see that email in the Inbox. To resolve this issue, carry out the instructions given here:
The problem might occur if the Outlook service is currently down. To check this possibility, navigate to Outlook’s Service Status page. On this page, check Outlook’s current status. In case it is marked red, it means that Outlook is not available currently.
You have seen yet another method to resolve the Outlook not receiving emails issue.
Outlook allows us to set various filters on the Inbox. This facility lets us prioritize our emails. You might have set a specific filter on your Outlook Inbox, but forgotten about it completely. To rectify this problem, follow these simple instructions:
At times, you might have added a sender’s name to Outlook’s blocked users’ list. So, you will not be able to receive any emails from that sender. To resolve this issue, make use of these instructions: