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Why Is My Email Not Working On My Iphone?

An iPhone’s built-in Mail app is perfect in many ways. It has some amazing tools that can be used on the go without having to rely on a Mac computer or a laptop. That said, it is still not perfect as they claim it to be. There are some issues you might face when it comes to emails on an iPhone; such issues can be quite annoying. Keep reading this page to know why is my email not working on my iPhone.

It is incredibly frustrating when your email is not working on your iPhone. In this iPhone troubleshooting guide, we have described some basic steps to make sure you will be able to access all the emails on your iPhone.

Sit back and read the following troubleshooting methods to fix the email not working on the iPhone issue.

why is my email not working on my iPhone


Checking your Internet connection is the most obvious solution when it comes to anything related to emails.

  • Step 1:Make sure that your iPhone is connected to the wireless network or using cellular data.
  • Step 2:Open the Home screen and select Settings.
  • Step 3: Tap Cellular and see if the slider for the option is set to on.
  • Step 4: You can also check the Wi-Fi connection. Tap Wi-Fi and see if the option is set to on.


  • Step 1: Always make sure that you are using the proper email credentials for the account you are using.
  • Step 2: If you have changed the password recently, kindly update the password from the account settings.
  • Step 3: Restart your iPhone and you will be free from the email not working issue.


  • Step 1: In the Control Panel window, click the Mail (MS Outlook) option.
  • Step 2: Select Show Profiles > Add.
  • Step 3: Now, in the opened window, type the asked information in the given fields to create the account.
  • Step 4: In the Reset section, tap Reset Network Settings.
  • Step 5: Enter the passcode if the iPhone prompts you to do so and confirm the selection.
  • Step 6: Wait for the network reset to happen.

Work on the above methods on your iPhone and you will no longer face the email not working issue. If the why is my email not working on my iPhone problem persists, click the Call button to talk to our Tech team.