Fixed: Outlook Contacts Not Syncing With iPhone

If your Outlook contacts are not syncing with iPhone, then try the simple and advanced troubleshooting methods given on this page.Contact synchronization is a common issue encountered by most people. The synchronization procedure might vary based on the email client that you’re using. However, some issues are encountered by all users. Here you’ll find some quick solutions to resolve the issue where Outlook contacts not syncing with iPhone.

Basic solutions

Step 1:Make sure that your iPhone is online.

Step 2:Check if your iPhone’s OS is up-to-date. If not, update it and then try to sync the Outlook contacts with your iPhone.

Step 3:Make sure that you have configured your iPhone with a valid Apple account.

Step 4:Restart your iPhone.

Step 5:Try to sync the contacts after a while. Sometimes the server might be down, so sync the contacts with your iPhone after a while.

Advanced methods

Method 1: Re-add your Outlook account

Removing and re-adding the account might resolve this issue of the Outlook contacts not syncing with iPhone. To remove your Outlook account from your iPhone, follow the below instructions.

Removing the Outlook account

Step 1:Launch Settings. Tap on the Mail option.
Step 2:Choose Accounts followed by your Outlook account with the sync issue.
Step 3:Tap Delete Account > Delete.
Step 4:Now, your Outlook account will be removed from the iPhone.

Re-adding the Outlook account

Step 1:Open Settings.
Step 2:Tap Accounts & Passwords > Add Account > Outlook.com.
Step 3:In the Outlook.com window, type your account’s username and password.
Step 4:When prompted, enable the Mail, Contacts, Calendars, and Reminders option.

Now, check if the Outlook contacts have synced with iPhone. If not, perform the next troubleshooting method given below to fix the Outlook contacts not syncing with iPhone.

Method 2: Select your iPhone

If your iPhone is not added to the Outlook account, then there is a chance for this issue to occur.

Step 1:Navigate to the Outlook.com page.
Step 2:Sign in to your Outlook account.
Step 3:Click on the Options tab followed by General.

Step 4:Go to the Devices section, check whether your iPhone is listed, and see if the status is OK.
Step 5:If not, add your iPhone and set its status as OK.

Method 3: Remove the partnership between your iPhone and the mailbox

Some users have reported that removing the partnership has resolved the contact synchronization issue.

Step 1:Navigate to the Outlook.com page and sign in to your account.
Step 2:Click on the Settings menu followed by Options.
Step 3:Go to the General section and click on the Mobile Devices option.
Step 4:From the list, locate and select your iPhone.

Step 5:Click on the Remove button followed by Yes.
Step 6:Now, restart your iPhone.
Step 7:Once your iPhone restarts, try to sync your Outlook contacts.

Check if the issue Outlook contacts not syncing with iPhone is resolved.If not, contact our technical experts to resolve it.