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Microsoft Outlook Cannot Connect To The Server

This page contains some basic methods to solve the issue wherein Microsoft Outlook cannot connect to the server. This error is quite common and can occur when you try to sign in to the Outlook mail account. Let’s see how to fix this error in step-by-step methods.

Microsoft Outlook Cannot Connect To The Server

Basic check-up:

  • Step 1:Make sure the Windows computer is connected to the Internet.
  • Step 2:Check the connection between your Internet modem and router.
  • Step 3:If the network connection is week, Outlook can’t connect to the server.
  • Step 4:Try to connect the computer to a fast and active network.
  • Step 5:Restart your computer and sign in to your Outlook account.

Still, are you facing the Microsoft Outlook cannot connect to the server problem? Try the other methods explained below.

Steps to remove and add the Outlook email account:

  • Step 1:Turn ON the Windows computer and open the Outlook app.
  • Step 2:On the top right corner, click File and select Account Settings.
  • Step 3:Under the Account Settings tab, again click Account Settings.
  • Step 4:A new Account Settings window opens. Click the Email tab, then select your email account.
  • Step 5:Click Remove and your Outlook account will be removed.
  • Step 6:Try to Add the same account to the Outlook app.
  • Step 7:Open the Outlook app and navigate to File.
  • Step 8:Click + Add Account, then enter the sign in credentials and click Sign in.
  • Step 9:Your Outlook mail should now connect to the server. If not, try the below methods.

Verify that Outlook is in offline mode:

  • Step 1:Open the Outlook app on your Windows computer.
  • Step 2:On the top right corner, select Send/Receive tab.
  • Step 3:Under the Send/Receive tab, navigate to the offline button on the top left corner and click the Work Offline button.
  • Step 4:Once Outlook is back to the online mode, it will automatically connect to the server, and you can receive emails.

Automatically repair the Outlook server connection issues:

  • Step 1:Open the Outlook app and click on Files in the top right corner.
  • Step 2:Click Account Settings.
  • Step 3:In the Account Settings window, click your email address and then click the Repair button.
  • Step 4:If it prompts, enter your sign in credentials and click Repair.
  • Step 5:The Outlook app automatically diagnoses and fixes the server connection error.
  • Step 6:If you still face the Microsoft Outlook cannot connect to the server error, try the basic repair method on the Windows computer.

Manually Repairing the server error:

  • Step 1:Click the Start icon, then enter control panel in the search box.
  • Step 2:Open the Control Panel app from the search list.
  • Step 3:In the Control Panel window, click the View drop-down box and click Category.
  • Step 4:Under the Programs menu, click Uninstall program.
  • Step 5:In the Uninstall window, locate and select Microsoft Office apps, then click the Change button on the top of the window.
  • Step 6:If it prompts, select the Quick Repair radio button and click Repair. This option quickly removes all issues without an internet connection. Otherwise, click the Online repair radio button and then click Repair. This method requires internet connection to solve all the issues.
  • Step 7:Wait for few minutes until the repair process completes.
  • Step 8:Once the repair is complete, try to connect the Outlook server once again.

Hopefully, the Microsoft Outlook cannot connect to the server issue should be fixed successfully.