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Issue: Iphone Email Not Syncing with Exchange
Exchange server is a good option to sync your Outlook data. If you are getting syncing issues with the Exchange account configured on your iPhone, follow the below-mentioned troubleshooting steps to fix iPhone email not syncing with Exchange server issue.
Method 1: Checking the basic settings
- On your iPhone, turn off and turn on the cellular data.
- If you have connected your iPhone to the local wireless network, restart your Wi-Fi router and reconnect your iPhone to the same wireless network.
- Check whether you have a standard Internet connection.
- If necessary, open the Settings app by touching the Settings icon on the home screen.
- Tap the Airplane mode button and toggle off the button if it has been set to On.
- Verify whether the Airplane mode is set to off.
- Open Settings and tap on ‘Mail, Calendar, Contacts’ tab.
- Select your email account and check whether you have turned on the Mail, Contacts, Calendars, Reminders, and Notes buttons.
- Now, check if the iPhone email not syncing with Exchange server issue has been resolved.
Method 2: Update your iPhone
- Open the Settings app first.
- Turn on Wi-Fi and connect to the local wireless network.
- Make sure that you have a stable Internet connection.
- Next, tap the General button in the Settings window and select the Software Update option.
- Tap the Download and Install button if any software update is available.
- Tap the Update Now button to proceed with the installation.
- Once you have updated your iPhone to the latest version, restart it.
- Launch the Mail app and check if you can sync your email account with the Exchange server.
Method 3: Reset your network settings
- Resetting your network settings will reset the Wi-Fi networks and passwords, cellular settings, and VPN & APN settings configured on your iPhone.
- Launch the Settings app by touching the Settings icon on your iPhone home screen.
- Tap the General button and select Reset.
- Tap on Reset Network Settings and follow the on-screen prompts to reset your network settings.
- Once completed, restart your iPhone and check if the problem with email sync has been resolved.
- If the iPhone email not syncing with Exchange server problem persists, remove and re-add your email account.
- Resetting your network settings will reset the Wi-Fi networks and passwords, cellular settings, and VPN & APN settings configured on your iPhone.
- Launch the Settings app by touching the Settings icon on your iPhone home screen.
- Tap the General button and select Reset.
- Tap on Reset Network Settings and follow the on-screen prompts to reset your network settings.
- Once completed, restart your iPhone and check if the problem with email sync has been resolved.
- If the iPhone email not syncing with Exchange server problem persists, remove and re-add your email account.