Issue: Thunderbird Get Messages Not Working

Thunderbird is an open-source email service provider. If you have the Thunderbird program installed on your computer, you can send and receive emails from and to any email service. In Thunderbird, you can even compose an email offline and send it to the corresponding recipient once your desktop or laptop is connected to the Internet. And the issue Thunderbird get messages not working is happened.

Thunderbird has offered many new, simple features that make our job easier. In the main window of the Thunderbird application, you can find the button named Get Messages. This button is very useful, and you can use it when the message takes a long time to deliver. For example, one of your contacts has sent you an email message and asked you to check it, and if you don’t see any new messages in the Inbox folder, then you can click the Get Message button. Your account will be refreshed, and the new messages will be displayed in your Inbox.

In case the Get Message button is not working, then it indicates an issue. The section below explains how to resolve the Thunderbird get messages not working button not working issue.

First, make sure that the sender has entered your email address correctly while composing the message.

Try closing and restarting the app.

Now, click the Get Message button.

If the issue remains unresolved, then this issue might occur due to user error.

To resolve the user error, create a new profile in Thunderbird.

Make sure to create a new profile using valid information.
After creating the account, go to the Message Store/Advanced Account Settings dialog box.
De-select the Include this account when getting new mail option.
Now, click the Get Message button and check if it is working or not.
if the Thunderbird get messages not working issue is persist click the call button to reach us.