How To Fix Sendgrid Connection Timed Out Error?

SendGrid is one of the email service providers that work similar to cloud-based SMTP providers without maintaining any email servers. If you get the “SendGrid connection timed out” error while sending an email, follow the below-mentioned troubleshooting methods.

Solution: 1

You need to check whether you have configured the server settings appropriately on your SendGrid account.
The connection timed out error is due to the SMTP server failure.
It can be resolved by integrating the Web API or SMTP relay.
To fix this issue, you need to log on to your SendGrid account first.
Click on the username available at the top-left corner of the screen.
Next, click the Setup Guide option and select Integrate using our Web API or SMTP relay that is used to fix theSendgrid connection timed out error.
Next, click the SMTP relay option and type your username in the required field to create an apikey with Mail permissions.
Click the Create apikey link and wait until it is generated.
After generating the apikey, copy it.
Now, configure your server host settings in the email client using the “smtp.sendgrid.net” server name (outgoing mail server name for SMTP relay).
Now, set your username as “apikey” and enter the copied apikey as your password.
Enter the port number 587 if you wish to use TLS connections.
Otherwise, enter port 465 for SSL connections.
After configuring the above settings, send a test mail to verify the settings.
If the problem persists, move on to the next solution.

Solution: 2

First, open the Web Host Manager (WHM) and enter “firewall” in the search field.

Navigate to the left side panel and click the ConfigServer Security & Firewall tab.

On the right-side pane, click the drop-down arrow and choose the SMTP Settings option.

Under SMTP Settings, toggle off the SMTP_BLOCK button.

Click on the Change button available at the bottom of the window to apply the settings.

Now, check if the SendGrid connection timeout error is resolved.

If the problem Sendgrid connection timed out remains unsolved, contact our technical support team to fix this issue.