How To Fix iPad Email Problems? - Check Internet Connections

Case 1: If you are not able to send emails on your iPad

First, check whether you have access to the Internet on your iPad.

Next, check with your email service provider for any service outage.

If your email service is active, verify whether you have configured the email settings correctly on your iPad if not, you may receive the iPad email problems.

Launch the Mail app and tap on Mailboxes available at the top-left corner of the screen.

Under Mailboxes, select the Outbox tab and check if the sent email message is in the Outbox folder.

If so, tap on it and check the recipient’s email address provided in the To field. Make sure it is valid

After confirming the details of the email, tap the Send button.

If you don’t see the email in the Outbox, then the email has been sent to the recipient’s email address.

Case 2: If you are getting the ‘Your mail could not be retrieved’ error

On your iPad, launch the Settings app and tap on Wi-Fi.
Check whether you have turned on the Wi-Fi button.
Verify whether you have connected your iPad to the correct wireless network.
If there is no checkmark next to your wireless network, restart the Wi-Fi connection and tap the Ask to Join Networks button to connect to your network.
If prompted, enter the passcode.
If you are using a 4G iPad, open Settings and select Cellular Data.
Tap on View Account and verify whether you have configured the correct login information.
If the error persists, open the Settings app and tap the Mail, Contacts, and Calendars tab.
Select your email account and verify the email settings.
If necessary, tap the Delete Account button to delete the email account from your iPad.
Once you have removed your email account, re-add it by manually configuring the server settings and then check the iPad email problems.