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[Solved] Hotmail Email Problems

In this section we will explain how to fix Hotmail email problems. For users who are not aware, Microsoft moved all its Hotmail users to many years ago.There are millions of users who use Outlook as their default email client. But, there are some issues that come along with Outlook 2016. One of the problems our technical team found was that Outlook freezes or crashes occasionally.

Hotmail Email Problems


Here are some factors that lead to the crashing or freezing of Outlook at some point.

  • Step 1:The latest updates are not installed
  • Step 2:Outlook is loading other content like images
  • Step 3:An add-in is causing an interference
  • Step 4:The mailbox is too large
  • Step 5:The Outlook files are corrupted or damaged
  • Step 6:An antivirus is coming in conflict with Outlook
  • Step 7:The User Profile is corrupted
  • Step 8:There are other applications running in the background.

In this troubleshooting article, we have mentioned the steps to resolve some of the Hotmail email problems in simple methods.

Fix 1: Disable Or Uninstall Antivirus

Antivirus programs work wonders when it comes to keeping computers away from malware and other things. But, when you come to find out that Hotmail or Outlook freezes at a certain point in time while using it, the best solution is to uninstall the antivirus.

  • Step 1:Open the Settings window on your computer (Windows + I).
  • Step 2:Click the Apps option in the window.
  • Step 3:You will see the applications that are downloaded to your computer.
  • Step 4:Scroll and select the antivirus you want to uninstall.
  • Step 5:Click and select the Uninstall button.

If the issue persists, proceed with the next couple of methods.

Fix 2: Update Outlook

As mentioned in the Causes section, Outlook problems often occur due to it being outdated. In this method, we have mentioned the steps to update Outlook for the 2016 version. Check the steps:

  • Step 1:Open the Outlook application on your computer.
  • Step 2:Click the File menu.
  • Step 3:Select the Office Account option.
  • Step 4:Click Office Updates > Update Now.

Fix 3: Rollback Windows Updates

Sometimes, the Hotmail or Outlook problems can pop up because of the Windows operating system itself.

  • Step 1:Press the Windows button + I to open the Settings window.
  • Step 2:Locate and click the Update & Security option.
  • Step 3:Under the Windows Update section, click the option that goes by the name View installed update history.
  • Step 4:You will notice a list of recent updates; click the Uninstall updates option.
  • Step 5:Do a double-click on the update you want to uninstall, follow the commands on the screen, and complete the uninstallation.

Restart Outlook; you won't face any issues in the near future.

Fix 4: Disable Add-ins

When you disable unwanted add-ins, you won't face the problem at all.

  • Step 1:Open Outlook.
  • Step 2:Click the File menu.
  • Step 3:Select Options > Add-ins.
  • Step 4:Locate the Manage section; click Go.
  • Step 5:Disable the add-ons that are not needed; click the OK button once done.

Work on the mentioned methods to make sure that your Hotmail email problems are resolved. If the issue persists, click the CALL button on this page to speak to our technical team for assistance.