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Cannot Send E-Mails From Outlook 2013?

Outlook 2013 is an e-mail application that can be installed on Windows, Mac, Android, and iOS devices. Based on your desire, you can use this as a stand-alone application or in the Microsoft Exchange Server and Microsoft SharePoint Server. The Import message feature is supported by the Outlook application. In addition to that, it also supports POP3 and IMAP protocols. You can also find some cool features such as a calendar, task manager, contact manager, note-taking, journal, and web browsing. You can perform e-mail account configuration and other actions easily in the Outlook 2013 application.The section below will assist you in resolving the error, cannot send e-mails from Outlook 2013.

  • First, try to resend the e-mail message that you have composed.
  • If the error cannot send e-mails from Outlook persists, then perform the advanced troubleshooting instructions given below.
cannot send e-mails from Outlook 2013

Solution 1:Check if your mail server is online.

  • If the server status is offline, then it may cause this issue.
  • To check the status of the server, look at the lower right-hand side of the screen.
  • If the status shows connected or connected to Microsoft Exchange, then the mail server is not causing the error cannot send e-mails from Outlook 2013.
  • If the server status is Working Offline, then navigate to the Send/ Receive tab.
  • Locate and click the Work Offline button.
  • Now, try to send the e-mail message from the Outlook application.
  • If the Disconnected message is displayed, check if your computer is connected to a stable internet connection.
  • If not, connect your system to stable internet and then try to send the e-mail message.

Solution 2:Check if the attachments are too high.

  • If you have attached any files with your e-mail message, then make sure that it is not larger than 25 MB.
  • The Outlook 2013 application supports file attachment of size only within 20 to 25 MB.
  • If your file size exceeds the maximum size limit, then delete at least one attachment to reduce the size.

Solution 3: Check if you have entered the correct password

  • If you entered the wrong password, then there is a chance for the error cannot send e-mails from Outlook 2013 to occur.
  • If you have changed your account password recently, sync it with Outlook by following the instructions given below.
  • Launch the Outlook 2013 application on your computer.
  • Click the File menu.
  • Locate the Account Settings section.
  • Select the Account Settings option.
  • Click the E-mail tab followed by Change.
  • Now, the list of e-mail accounts that you have configured on Outlook will appear on the screen.
  • Select the e-mail account for which you wish to make changes.
  • Navigate to the selected e-mail account’s E-mail Settings window.
  • Locate the Password text field in the Logon Information section.
  • Enter the new password in the given text field.
  • Enable the Remember password option by clicking the checkbox beside it.
  • Click the Finish button.
  • Your e-mail account’s password has been synced successfully.

Solution 4: Check if your Outlook application is damaged

  • If the error Cannot send e-mails from Outlook is displayed without a result, then the Outlook application might be damaged.
  • To solve this issue, repair the Outlook 2013 application by following the instructions given below.
  • Navigate to your Windows computer’s Apps & Features section.
  • Locate and select the Outlook application.
  • Click the Modify button provided at the lower end of the screen.
  • Now, a window displaying the options such as Add or Remove Features, Repair, Remove, and Enter a Product Key will appear on the screen.
  • Choose the Repair option by clicking the radio button beside it.
  • Now, the repairing process begins.
  • Once the process is completed, restart your Windows computer.
  • Then, launch the Outlook 2013 application and try to send an e-mail.

Solution 5: Repair your Outlook account profile

  • Even after repairing the Outlook application, if you cannot send e-mails from Outlook, then repair your Outlook account profile.
  • To do it, launch the Outlook 2013 application if you cannot send E-mails from outlook 2013.
  • Navigate to the Account Settings window.
  • Click the E-mail tab.
  • Choose your Outlook profile from the suggestion list displayed on the screen.
  • Click the Repair button.
  • Now, your Outlook profile repair process begins.
  • Once it is completed, try to send an e-mail from your Outlook application.
  • If you receive the error cannot send e-mails with the message saying Microsoft Outlook can’t sign or Encrypt this message because there are no certificates, then perform the troubleshooting steps instructed below to resolve this issue.
  • Launch the Outlook 2013 application.
  • Click the File menu followed by Options.
  • Select Outlook Options > Trust Center > Trust Centrex Settings > Email Security.
  • Deselect the Encrypt contents and attachments for Outgoing messages & Add Digital signature to outgoing messages options.
  • Click the Save button.

If you need to remote assistance in resolving the issue cannot send E-mails from outlook 2013, click the Call or Call Us button provided on this screen.