Email Setup Center
  • Home »
  • Gmail Not Working

Issue: Gmail Not Working In Outlook  

There are many email clients through which you can access your email accounts, yet Outlook is the widely used desktop email client. And, it is quite easy to set up the email accounts on Outlook. Many users have reported that the Gmail account set up on Outlook faces issues like login, authentication, and server settings errors. Here we have shared few solutions to fix the issue Gmail not working in Outlook.

Gmail not working in Outlook

Solution-1: Enable the IMAP settings

  • Before you set up your email account on Outlook, log into the Gmail account from a browser.
  • Once the main account page opens, click the Settings icon at the top right end.
  • A list of options would appear. Here, choose See all settings to view all the settings.
  • Next, click the Forwarding and POP/IMAP tab and then navigate to the IMAP access section.
  • Click Enable IMAP and then save the settings.
  • Get the Gmail server settings information from the official Google support website.

Solution-2: Reconfigure the server settings

  • If the Gmail server details that you have added are incorrect, Gmail may not support Outlook.
  • Remove the Gmail account and configure it again.
  • Launch the Outlook 2016 on the computer and click the File menu.
  • Select Add Account and click ‘Manual setup or additional server types’ followed by Next.
  • Choose Internet E-mail and then enter the relevant information under Internet E-mail Settings.
  • Fill in the User Information and the Logon Information details and then select the account type from the respective drop-down menu.
  • Input the mentioned server settings for Gmail.
  • Incoming mail server:
  • Outgoing mail server:
  • After entering the details, click the More Settings button.
  • Under Advanced, set the port number for the chosen account type.
  • IMAP Port number: 993 (or) POP3 Port number: 995
  • SMTP Port number: 465
  • Set the authentication and encryption type for the incoming and outgoing mail servers.
  • Click OK to save the settings. Then, select Next and follow the instructions to complete the setup and fix the issue Gmail not working in Outlook.