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IMAP Server Has Closed The Connection

The email error code 0x800CCC0E is one of the most common errors faced by most of the email clients ie, IMAP server has closed the connection. While using either Outlook or Outlook Express, this error code is experienced by the users. The actual error message that will display on the screen will look like as follows:

The connection to the server has failed. Account: ‘your_account’,Server: ‘your_SMTP_server’,Protocol: SMTP,Port:25,Secure (SSL): NO, Socket error: 10061,Error number: 0x800ccc0e

The guidelines below will help you resolve the email error 0x800CCC0E in the MS Outlook application.

IMAP server has closed the connection
  • As soon as the error 0x800CCC0E message is displayed on your computer screen, check the internet status.
  • Ensure that your Windows computer is connected to a stable internet connection.
  • If the internet connection is not good or poor, change it and then check if the email error 0x800CCC0E persists while SMTP server has closed the connection.
  • If the network status is good and this issue occurs, verify your email account credentials. 
  • Entering an incorrect username and password may also lead to the error 0x800CCC0E issue.
  • So, ensure that you have entered the correct credentials.
  • If required, re-enter your email settings.
  • If the error 0x800CCC0E persists even after entering the right credentials, look for the malicious email messages on your mail account.
  • If you find malicious messages, delete them and then try to perform a test email message.
  • Check if your computer’s antivirus application is blocking you from connecting to your email account.
  • If so, disable all the antivirus, firewall application, and spammers installed on your system.
  • Then, try to send the email message.
  • If the error 0x800CCC0E displays on your system screen again, then launch the Outlook application in Safe Mode.
  • Click the search field on your Windows 10/8.1/8/7/vista computer.
  • Type the outlook.exe/safe command.
  • Press the Enter button.
  • Now, the Outlook application will launch in the Safe Mode.
  • Check if the 0x800CCC0E is resolved.
  • If issue SMTP server has closed the connection is persist, click the Call or Call Us button provided on this web page to fix the email error 0x800CCC0E.