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Cannot Send Emails from Outlook 2010?

If you cannot send emails from outlook 2010 application, follow the below-mentioned troubleshooting methods to resolve the issue.


  • On your computer, give a double-click on the Outlook 2010 icon to launch the Outlook application.
  • In the Outlook window, click the File tab and select the Info button at the left-side panel.
  • Under Account Information, click the Account Settings button.
  • In the Account Settings window, select your email account from the displayed list and click the Change button.
  • In the Change Account window, verify the outgoing mail server name and click the More Settings button if you cannot send emails from outlook 2010.
  • In the "Internet Email Settings" window, click the Outgoing Server tab and select the My Outgoing server (SMTP) requires authentication radio button.
  • Mark the Use same settings as my incoming server checkbox.
  • Click the OK button followed by Next to save the applied changes.
  • Now, check if you are able to send an email from your email account configured on Outlook.
  • If the problem persists, move on to the next method to resolve the issue.
cannot send emails from outlook 2010


  • This method shows how to resolve a corrupted email profile by configuring a new email account.
  • Open the Windows Control Panel window first, navigate to User Accounts, and select Mail.
  • In the Mail window, click Add and type the name of your new profile in the Profile Name box.
  • Click the OK button and select the Manual setup if you cannot send emails from outlook 2010 or additional server types radio button.
  • Configure the mail server settings and click the Finish button.
  • Go to the Mail window and select the created profile in the When Starting Microsoft Outlook profile box.
  • Click OK and launch the Outlook 2010 application to check if the problem is resolved.


  • Click the Start menu and type "ncpa.cpl" in the search panel.
  • Hit the Enter button and give a right-click on the internet connection. Select Properties.
  • Click the Networking tab and check if the Internet Protocol Version 6 (TCP/IPv6) checkbox is marked.
  • If not, enable it and click the OK button if you cannot send emails from outlook 2010.