BROTHER PRINTER CONNECTED BUT NOT PRINTING

Does your Brother printer stop you from performing printing tasks despite being connected? You can stop your for-ever search. We have the right set of fixes to solve the Brother printer that is connected but not printing.

THERE ARE SOME HARDWARE/SOFTWARE ISSUES THAT COULD LEAD TO THIS ISSUE.

• The print job is stuck and not responding.
• Paper jams in the Brother printer
• Brother printer is Offline.
• There is a problem with the wireless connection.
• There is a power outage where the Brother printer is connected.

PRINTER NOT RESPONDING

If the Brother printer shows error messages like the printer not responding, this is the perfect method. The error indicates that the printer driver may be configured in the wrong port. 

• Open the Run command (Windows + R).
• Type control.exe/name Microsoft.Troubleshooting and press the Enter button. 
• Click the printer and select the troubleshooter option.
• The troubleshooter will detect the problem and will ask you to follow the repair procedure.
• Click the Apply button to fix the problem.

Restart the computer once done and try printing from your Brother printer.

PRINTER OFFLINE

There are different ways to bring back the Brother printer online.

Fix 1:

• If you are using a Windows operating system, here are the steps.
• Go to Control Panel > Hardware & Sound > Devices and printers.
• Do a right-click on the Brother printer.
• Click the checkbox to uncheck the Use printer offline option.

Fix 2:

There are different ways to bring back the Brother printer online.

• Open the Run command.
• Type services.msc and press the Enter button.
• The Windows Services window will now open.
• Locate the Print Spooler service.
• Do a right-click on the option and select the Restart option.

RESCHECK THE CONNECTION

Follow the methods as described. Since the solutions mentioned in this article are not for a particular Brother printer, you can talk to our technical support team for detailed assistance. Click the Call button and our technical representative will help you with the BROTHER PRINTER CONNECTED BUT NOT PRINTING.

CHECK THE PRINTER FOR PAPER JAMS

To avoid paper jams, make sure you take necessary precautions before installing the paper in the paper tray.

• Make sure the paper are laid flat in the paper tray.
• Make sure there are no folded edges in the paper.
• Do not interrupt or turn off the printer during its print job.
• Make sure not to load too many paper or exceed the weight limit of the paper tray.
• See if the paper guides in the paper tray are correctly aligned to the edges of the paper.
• Make sure to flex and straighten the paper before installing it.

DELETE PENDING PRINT JOBS

• Click the Windows (Start) icon at the bottom left corner of the desktop screen and select the Control Panel option.
• The Control Panel window will open.
• Click on the Devices and Printers option from the Control Panel window.
• You will see the list of the printer(s) connected to your computer.
• Right-click on the Brother printer and select the See what's printing? option.
• Delete the pending print jobs in the queue and see if this fixes the problem.

RESET THE BROTHER PRINTER

Power resetting the printer can be the last resort to fix the Brother printer if it is connected but not printing.

• Make sure the Brother printer is turned on.
• Go on to unplug the power cord from the printer and from the power source.
• Wait for a couple of minutes. Connect the power cord back to the power source and the printer.
• If the Brother printer does not turn on, press the Power button.

Follow the methods as mentioned on this page and you will be resolved from the issue of Brother printer not printing despite being connected.